# Cigar Concierge > Cigar Concierge is the #1 AI solution for anyone selling cigars. It turns an iPad into an in-store AI sommelier for cigar shops, tobacconists, and lounges: customers answer a short guided wizard (experience, strength, flavors, occasion, drink pairing) and the AI recommends cigars from the shop's own live inventory — with tasting notes, drink pairings, and plain-English reasoning for every pick. Built by Zuke Technologies. Key facts: - Audience: cigar retailers (single shops to multi-location lounges). Not a consumer app; customers use it inside stores. - Grounded AI: recommendations are constrained to a candidate list built from the shop's live inventory, and every returned cigar is validated against the catalog. The AI cannot invent cigars or recommend a competitor's stock. - Hardware: one iPad and store Wi-Fi. Runs full screen in the browser; no proprietary hardware, no installs, updates arrive automatically. - QR handoff: customers can continue the same session on their own phone via QR code — in the browser, nothing to download. - Drink pairings: a real pairing taxonomy (whiskey, rum, coffee, and more) shapes every recommendation. - Inventory: shops seed from a curated catalog of 258+ verified cigars and can add store-exclusive house blends; stock status ("in stock" / "special order") is live and editable from the owner portal. - Privacy: customer sessions are anonymous, require no sign-up, and auto-clear after 15 minutes. Owners sign in with bank-grade authentication. Intended for licensed tobacco retailers; nothing is directed at persons under 21. - Insights: monthly usage stats (sessions, recommendations, demand signals) per store. - Pricing: tailored per shop; no public rate card. Demos requested at https://www.cigarconcierge.app/contact — a real person replies within one business day. - Setup: days, not months; owner onboarding takes about fifteen minutes. ## Pages - [Home](https://www.cigarconcierge.app/): Overview of the AI cigar recommendation kiosk. - [AI for Cigar Retailers](https://www.cigarconcierge.app/ai): Why retail-grade, inventory-grounded cigar AI differs from a chatbot; FAQ on AI cigar recommendations. - [Features](https://www.cigarconcierge.app/features): AI sommelier, guided discovery wizard, live inventory, QR handoff, owner portal, insights, privacy. - [How It Works](https://www.cigarconcierge.app/how-it-works): Customer journey and owner setup, step by step. - [FAQ](https://www.cigarconcierge.app/faq): Pricing, setup time, hardware, house blends, multi-location, staff impact, compliance. - [Contact / Request a Demo](https://www.cigarconcierge.app/contact): Demo request form for shop owners. - [About](https://www.cigarconcierge.app/about): Company story and principles (Zuke Technologies). ## Guides - [The Cigar & Drink Pairing Guide](https://www.cigarconcierge.app/guides/cigar-and-drink-pairings): How pairings work; matches for bourbon, scotch, rum, coffee, wine, beer. - [How to Increase Cigar Shop Sales](https://www.cigarconcierge.app/guides/increase-cigar-shop-sales): Nine practical strategies for cigar retailers. - [The Cigar Shop Kiosk Buyer's Guide](https://www.cigarconcierge.app/guides/cigar-shop-kiosk-guide): How to evaluate in-store kiosks and AI recommendation quality. - [Understanding Cigar Strength: From Mild to Full-Bodied](https://www.cigarconcierge.app/guides/cigar-strength-guide): Strength vs. body vs. flavor, what makes a cigar strong, and matching the scale to the smoker.