Notes from behind
the counter
Practical, no-fluff guides for cigar shop owners and lounge operators — written by the team building the AI concierge for cigar retail.
The Cigar & Drink Pairing Guide
Whiskey, rum, coffee, wine, and more — how pairings actually work, with go-to matches your staff (or your kiosk) can recommend with confidence.
Read the guide →
How to Increase Cigar Shop Sales
Nine strategies that work on the modern sales floor — from guided discovery and honest stock signals to events, humidor merchandising, and AI.
Read the guide →
The Cigar Shop Kiosk Buyer's Guide
What an in-store kiosk should (and shouldn't) do, the hardware question, and how to judge recommendation quality before you sign anything.
Read the guide →
Understanding Cigar Strength
Strength vs. body vs. flavor, what the ligero actually does, why dark wrappers aren't strong, and how to match mild-to-full to the smoker in front of you.
Read the guide →
Prefer to see it live?
The concierge puts these ideas to work automatically. See it running with your kind of inventory.